Not so for Zenith American Solutions. Using the Arca+ automated migration tool, Integrated Voice Solutions (IVS) quickly and easily converted application functions and logic exactly as they existed, saving time, effort and money.

Download this Case Study and Learn How:

• IVS migrated Zenith American’s IVR system to a modern, open standards-based platform in less than 30% of the time and for 35% of the cost.
• Applications were easily deployed to leverage the latest technologies and channels Zenith American’s customers already use.
• Zenith American Solutions is now positioned to control annual IVR maintenance and support charges.

Download the Case Study here.

Organizations have invested millions of dollars into legacy IVR application development. Many fear that moving to a new platform will mean making that investment all over again.

Not So Anymore.

VXML is the most frequently adopted development standard in the telephony industry today. When using an automated migration tool like Arca+ to convert from legacy IVR platforms, you have the opportunity to:Use an IVS preferred program to save an average of 46% on the cost of ownership of your new IVR platform

• Reduce project duration by an average of 54%
• Minimize business disruption while deploying industry-leading IVR technology

See For Yourself!

Download our migration analysis datasheet to find out what IVS clients already know about how much time and money they will save migrating their legacy IVR systems. Or contact Integrated Voice Solutions to schedule your own free, no-obligation migration cost analysis!

Aside from the project work required to achieve the goal, there are numerous significant implications inherent in the decisions that are made. Any one of which could be leading the business down the same path again.

So, how can you ensure that you weigh up all the alternatives available today, and enter into a project confident that you will not have to migrate again in a few years time? How can you ensure that you are making choices that future-proof?

We at Arca Software have teamed up with our implementation partner, IVS, to bring you a full and unbiased discussion of the decisions that await, and the considerations that need to be made made.

Enter into your project confident that you are fully briefed: Get the Whitepaper from IVS.

Road Ends

Commoditization of the IVR market has driven many IVR platforms toward an end-of-life condition.  End of support forces enterprises to purchase new IVR platforms and redevelop their applications.  The move to new technology is a risky proposition.  Excessive migration cost prohibits moving to more advanced technology. Businesses are therefore, stuck.

Bridge the Gap

Our implementation partner, IVS, has a new whitepaper: Considerations When Migrating Legacy IVR Applications.  This paper reveals facts about selecting new technology and taking the correct approach toward application migration.  Whether you are considering open standards, hosted or managed solutions, VoIP or TDM, you will find a useful and unbiased discussion of the options available today.

Take Control

The whitepaper will help you better understand how you can implement new technology while:

• Speeding delivery of your migration project by four times;
• Cutting the cost of migration in half
• Minimizing disruption to your business.

Arca+ automates the conversion from Convergys Edify EVIP and end-of-life IQTalk platforms to new Convergys Interaction Composer, Voxeo Prophecy, VoiceObjects, and other VXML-based platforms.  By leveraging Arca+, our clients reduce the cost of moving to new technology by at least 50% and they do it in 25% of the time. No matter where you are in the project lifecycle, download our whitepaper today and benefit from a better understanding of how you can achieve your objectives for less money, less risk and in less time.

Switch Paths Now

Visit Integrated Voice Solutions to receive a copy of the whitepaper and take the first step towards becoming un-stuck. ]]> /dead-end-ivr/feed/ 0 /arca-cements-voxeo-integrated-voice-solutions-partnership/ /arca-cements-voxeo-integrated-voice-solutions-partnership/#comments Wed, 09 May 2012 22:32:41 +0000 /?p=1143 Voxeo the leading provider of Unlocked Communications™, and Integrated Voice Solutions (IVS) have announced the ability to automate the migration from existing legacy and end-of-life interactive voice response (IVR) systems to the more flexible and powerful open-standards technology of Voxeo’s communication platforms. Once migrated to the more advanced Voxeo platform, users will be able to create just one single application and deploy it across any combination of voice, text or mobile web-based communication channels, giving contact centers the ability to deliver exceptional customer experiences anywhere and anytime.

Read more of the press release here:

http://www.marketwire.com/press-release/voxeo-integrated-voice-solutions-partner-breathe-life-into-legacy-voice-applications-1654855.htm

Read more about Integrated Voice Solutions here:

http://www.integratedvoicesolutions.com/legacyplatformconversions.html

Consolidation of IVR vendors has pushed many platforms into an End-of-Life condition.
If they are “not quite dead yet,” they are heading there. As time continues and technology improves, more will come.

SAME RESULTS…

Choosing a vendor can be as predictable as a craps game. You are faced with spending vast sums of hard earned capital to redevelop your applications on your new platform. Then you need to spend more to leverage this new technology to advance your business goals.  Which vendor should you select to avoid being back in this situation again?

No matter which vendor you choose, Arca+ loads your dice and makes your IVR applications platform independent.  With Arca+ you have future-proofed your applications, added flexibility, and driven down cost.

TAKE YOUR BEST SHOT!

The next step is a free, no-obligation evaluation of your applications. This can be done remotely or onsite at your convenience.

It’s Your Roll. Don’t Crap Out.

Get a free evaluation today >>